We aim to provide you with a smooth and satisfying shopping experience.

Order Cancellation

You can cancel your order within 12 hours of placing it. Once the order is processed or shipped, it cannot be canceled. To cancel your order, please contact our support team with your order ID.

Return Policy

We have a 7-day return policy from the date of delivery. Returns are accepted if:

• The product is unused and in its original packaging

• You have proof of purchase (invoice/order confirmation)
  

Once the returned item is received and inspected, we will initiate a refund or replacement as per your request.

Refund Process

Refunds will be processed to the original payment method within 7–10 working days after approval.

Non-Returnable Items

For hygiene and safety reasons, certain consumable or opened products cannot be returned once the seal is broken.

For cancellation or refund assistance, contact us at contact@ironforma.com